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The Evolution Towards Lean IT Supported by Unified Communications as a Service

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The adoption of lean operations is a thirty year movement that has overtaken all industries and all functions.  Streamlining for efficiency, cost, and speed has allowed organizations to compete more successfully on a global scale; it’s allowed companies to bolster profits through cost reduction; and it has allowed organizations to be far more nimble than […]

UC as A Step Toward Lean Operations

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The emergence of Unified Communications (the integration of multiple modes of voice, video, web, and text-based communications) has fundamentally altered the employee productivity landscape. The amount of benefit an organization realizes through the deployment of UC, however, varies widely. Companies that have fully leveraged the potential of UC solutions have approached the deployment with a […]

Cisco Cloud Partner of The Year – 2 Years Running!

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Another Cisco Partner Summit is in the books, and there were many interesting items that came out of it. Of course, the big news that had everyone talking was Cisco InterCloud, a network of clouds that could potentially reshape the industry. How it will all play out remains to be seen, in terms of enterprise […]

Come see us at Enterprise Connect

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The leading enterprise communications and collaboration event is right around the corner, and we’re excited to announce that we will be participating with a gold sponsorship.  With over 60 conference sessions covering unified communications, cloud, SIP trunking, mobility, contact centers, social apps, security and video, keynotes from industry leaders, and over 150 vendors represented, Enterprise […]

Market Leadership and Gartner’s Magic Quadrant for Unified Communications as a Service, North America

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It’s safe to say that the West team is thrilled that we have maintained our Leader’s Quadrant position in the just-released 2013 Gartner Magic Quadrant for UCaaS, North America. For us, it serves as confirmation and validation that our vision and ability to effectively execute it are compelling. The bar for inclusion among the elite […]

UCaaS Market to reach $7.62 Billion in Five Years; What’s Driving UC Adoption Now?

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I just saw a new study that reports that the global UCaaS market will continue on its growth tear, increasing from $2.5B in 2013 to over $7.6B in 2018.  Such a growth trajectory mirrors what we’re seeing in a number of communications technology sectors across the market – for both the enterprise and for consumers. […]