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Communications System Buying Guide for Business Executives

Communications System Buying Guide for Business Executives

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At some point along the way, your organization will need to update and possibly replace your telecommunications infrastructure, perhaps moving from a legacy on-premises solution to one based in the cloud – or a hybrid of the two.  You’ll need to help your IT team balance functionality and cost, as you would for any high […]

Sway your CFO to Unified Communications

Sway your CFO to Unified Communications

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Congratulations!  Your CIO has given their blessing to go forth with a new Unified Communications solution.  The only thing standing in the way of implementing this enhanced communications solution for the enterprise now is…your CFO.  Suddenly, you have the daunting task of convincing your CFO to spend money on a new, hosted UC system.  Here […]

The Scalability of Hosted VoIP

The Scalability of Hosted VoIP

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When deciding whether to purchase an on-premises or hosted VoIP system for your business, there are many important considerations.  These include options like selecting from various cost models – upfront capital expense or ongoing operational expense?  Also, the company needs to decide what kind of phones and features make sense for its users – digital, […]

Introducing the West SIP Trunking eBook

Introducing the West SIP Trunking eBook

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The new SIP Trunking eBook is now available for download! If you already have an existing premises-based IP PBX, SIP Trunking allows you to maximize your system´s functionality by accessing the rich feature set of VoIP services without costly new infrastructure, media gateways or upgrades of desktop equipment. Download our new SIP Trunking eBook, Understanding […]

Hosted PBX Drives Improved Responsiveness and Productivity in the Workplace

Hosted PBX Drives Improved Responsiveness and Productivity in the Workplace

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IT and Communications Managers are often tasked with lowering both capital expenses and operational costs.  This is because these departments are often viewed exclusively as cost centers.  However, when the proper technology and communications tools are put into place, many working efficiencies can be gained.  In fact, implementing the right tools can improve productivity in […]

The Rapid Rise of Today’s Unified Communications Market

The Rapid Rise of Today’s Unified Communications Market

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Business is booming for providers of Unified Communications services.  Numerous forecasting reports predict strong and steady growth.  According a recent report published by Transparency Market Research (TMR) entitled “Unified Communications Market – Global Industry Analysis, Size, Share, Trends, and Forecast 20012-2018”, the Unified Communications (UC) market is on track to reach $61.9 billion in 2018. […]