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Come see us at Enterprise Connect

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The leading enterprise communications and collaboration event is right around the corner, and we’re excited to announce that we will be participating with a gold sponsorship. With over 60 conference sessions covering unified communications, cloud, SIP trunking, mobility, contact centers, social apps, security and video, keynotes from industry leaders, and over 150 vendors represented, Enterprise […]

C-Level execs are turning to the cloud in 2015

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At the end of last year, Forbes published an article based on results from the KPMG study called: 2014 Cloud Survey Report: Elevating Business in the Cloud.  The study is based on 500 interviews with global C-level business executives (CEOs, CIOs, and CFOs) from enterprises with annual revenues between $100 million and over $20 billion, […]

Improve your disaster recovery and business continuity with a virtual PBX

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Just the other day I overheard the company president of a prospective customer discussing their current VoIP phone and internet service with their accountant.  He was dissatisfied with the current cost of service relative to the number of outages they had been experiencing over the past few months.  Construction in the building and surrounding area […]

How Using Business VoIP Phone Systems can Enhance your Level of Customer Service

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Customer service excellence has always been and will always be, one of the most crucial competitive advantages for any business. For example, here are a couple of popular notions regarding good customer service: “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong”. ~ Donald Porter  and “Loyal customers, […]

Why your next PBX should be in the Cloud

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So, it’s that time again, time to replace your company’s phone system – what are your options?  Do you invest in another on-premises PBX (private branch exchange) system that includes all the capabilities to support your business today, including advanced call management and routing, unified messaging, and other features that have emerged since the last […]

How to Lower the Total Cost of Ownership (TCO) of your Business VOIP Phone System

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No matter what kind of business you’re running, a reliable, high quality, and affordable phone system is an essential tool.  And while implementing a business phone system is a necessary expense, some of the complexities that come with an onsite PBX system can make it cost prohibitive.  But thanks to the evolution of cloud-based business […]