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Infographic: How to Increase Productivity and Reduce Time Wasting with Unified Communications

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There is one, sure-fire way to increase your employee’s productivity: with Unified Communications. But fair warning, you may not think the answer is viable for your company. The truth of the matter is that no matter what kind of company you think you have, every enterprise in America that wants to compete has to learn […]

9 Tips for a Smooth Enterprise VoIP Phone System Rollout

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So it’s time to overhaul the phone system.  Maybe it’s due to an antiquated on-premises solution, too many dropped calls, poor call quality, a lack of features, or any of the other myriad features that could put an enterprise in this situation.  But where is one to start?  The task of upgrading to an enterprise […]

Cisco Jabber Release 10.6

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Closing In On Desktop / Mobile Feature Parity One of the big benefits often touted with unified communications is the ability for people to work anywhere, on any device. And it’s true: with UC, you can stay in touch on the go, whether you’re waiting for a connecting flight and need to join an important […]

SIP – Closing the Real-Time Gap

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The Internet as we know it began as ARPANET (a.k.a. the Advanced Research Projects Agency Network) in 1969.  ARPANET started out as a four-node packet switching network through a government-awarded contract.  It was initially deployed to support three main applications: e-mail, remote terminal access to host computers, and file transfers.  The common thread running through […]

Understanding the Session Initiation Protocol (SIP)

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As SIP has evolved into a popular protocol for establishing multimedia communications sessions, it is intriguing to look at the history behind the development of SIP.  Following is a journey through the building blocks of SIP and its evolution into a standard telecommunications protocol of choice. The Motivation behind SIP Signaling is the process that […]

Components of a SIP-based Network Architecture

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WAN technologies have migrated from analog environments to digital environments in the past few decades.  With this transition, the cloud is now positioned to better support SIP-based network infrastructures.  Alongside the evolution of the WAN, three new classes of networking devices have been developed. These networking devices are: The Softswitch The IP-PBX The Session Border […]