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Why your next PBX should be in the Cloud

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So, it’s that time again, time to replace your company’s phone system – what are your options?  Do you invest in another on-premises PBX (private branch exchange) system that includes all the capabilities to support your business today, including advanced call management and routing, unified messaging, and other features that have emerged since the last […]

How to Lower the Total Cost of Ownership (TCO) of your Business VOIP Phone System

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No matter what kind of business you’re running, a reliable, high quality, and affordable phone system is an essential tool.  And while implementing a business phone system is a necessary expense, some of the complexities that come with an onsite PBX system can make it cost prohibitive.  But thanks to the evolution of cloud-based business […]

CFOs Making Sound UCaaS Decisions – Part 3

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This is the last in a series of 3 posts that discuss key trends related to UCaaS which CFOs should be aware of as they play an increasingly central role in guiding a firm’s technology strategy. Today we take a quick look at the rise of functions designed to support mobile workers along with the several considerations […]

CFOs Making Sound Decisions in a Rapidly Changing Unified Communications Environment – Part 2

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This is the second in a series of 3 posts that discuss key trends CFOs should be aware of as they assume an increasingly important role in determining the firm’s IT strategy. Today we take a quick look at trends related to Cloud-based services, Security, and the importance of managerial visibility and access for solutions […]

Making Sound Decisions in a Rapidly Changing UC Environment – Part 1

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A recent joint study by Gartner and the Financial Executives Research Foundation (FERF), the research affiliate of Financial Executives International (FEI), indicates that chief financial officers’ influence over IT spending has increased by 44 per cent in just the past 24 months.  The growing importance of IT to the development and successful execution of business […]

Cloud Makes Collaboration Work

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By Melanie Turek, Vice President, Research, Frost & Sullivan When Frost & Sullivan recently surveyed more than 1,000 IT decision makers in the U.S. and Europe, one of their biggest concerns about unified communications and collaboration tools focused on cost and complexity. More than half of all respondents say that complying with new regulatory requirements […]