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Market Leadership and Gartner’s Magic Quadrant for Unified Communications as a Service, North America

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It’s safe to say that the West team is thrilled that we have maintained our Leader’s Quadrant position in the just-released 2013 Gartner Magic Quadrant for UCaaS, North America. For us, it serves as confirmation and validation that our vision and ability to effectively execute it are compelling. The bar for inclusion among the elite […]

UCaaS Market to reach $7.62 Billion in Five Years; What’s Driving UC Adoption Now?

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I just saw a new study that reports that the global UCaaS market will continue on its growth tear, increasing from $2.5B in 2013 to over $7.6B in 2018.  Such a growth trajectory mirrors what we’re seeing in a number of communications technology sectors across the market – for both the enterprise and for consumers. […]

Execution of a Unified Communications Strategy Requires Partnership

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The successful deployment of a unified communications solution requires a true partnership.  An effective partnership leverages the expertise and knowledge of both parties, focused on a shared objective.  At West IP Communications, we have enjoyed a long history of client relationships based on trust and mutual respect.  Because the implementation of unified communications is becoming […]

Disruption, Doom and Disaster recovery for IT

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NASDAQ recently experienced a 3-hour disruption in trading due a network failure. If that doesn’t highlight the critical need for a disaster recovery plan, I’m not sure what would.  Can you imagine the organizational turmoil that resulted from this?  When NASDAQ isn’t trading, that results in millions of dollars of lost revenue.  Even if your […]

Best Practices in Migrating to UC

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Sometimes the difference between a successful Unified Communications deployment and a truly transformative change to the organization lies in the use of just a few best practices. We’ve seen how many different organizations tackle this migration and I’d like to share 3 practices that stack the deck in your favor. A comprehensive UC strategy incorporates […]

Four Signs you Should Consider Moving to a Cloud-Based Communications Solution

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While many business technologies seem to be racing headlong into the cloud these days, one area that has been slower to change is tele-communications. Whether you’re talking about direct calls between two individuals, conferences between several co-workers, or large-scale webcasts to the entire organization, the communications function is so core to the way business is […]