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Big Business Still Learning About the Cloud

Big Business Still Learning About the Cloud

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Survey Finds Misperceptions about Security, Costs Slowing Adoption While it seems “The Cloud” has been a long-term trend in IT, there remain many myths about how it works and what advantages it holds. The fact is that many businesses still remain hesitant to implement fully-hosted solutions within their organization, specifically for functions like unified communications […]

The Future of Unified Communications

The Future of Unified Communications

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Unified Communications (UC) is defined as the integration of real-time enterprise communication services like instant messaging/chat, presence, voice/VoIP, mobility features, audio, video, and web conferencing, desktop sharing, and more, with non-real-time communication services like unified messaging (integrated voicemail, email, SMS, and fax).  UC is the conglomeration of products that provide a consistent user-interface and experience […]

Infographic: How to Increase Productivity and Reduce Time Wasting with Unified Communications

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There is one, sure-fire way to increase your employee’s productivity: with Unified Communications. But fair warning, you may not think the answer is viable for your company. The truth of the matter is that no matter what kind of company you think you have, every enterprise in America that wants to compete has to learn […]

9 Tips for a Smooth Enterprise VoIP Phone System Rollout

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So it’s time to overhaul the phone system.  Maybe it’s due to an antiquated on-premises solution, too many dropped calls, poor call quality, a lack of features, or any of the other myriad features that could put an enterprise in this situation.  But where is one to start?  The task of upgrading to an enterprise […]

Cisco Jabber Release 10.6

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Closing In On Desktop / Mobile Feature Parity One of the big benefits often touted with unified communications is the ability for people to work anywhere, on any device. And it’s true: with UC, you can stay in touch on the go, whether you’re waiting for a connecting flight and need to join an important […]

SIP – Closing the Real-Time Gap

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The Internet as we know it began as ARPANET (a.k.a. the Advanced Research Projects Agency Network) in 1969.  ARPANET started out as a four-node packet switching network through a government-awarded contract.  It was initially deployed to support three main applications: e-mail, remote terminal access to host computers, and file transfers.  The common thread running through […]