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Come see us at Enterprise Connect

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The leading enterprise communications and collaboration event is right around the corner, and we’re excited to announce that we will be participating with a gold sponsorship.  With over 60 conference sessions covering unified communications, cloud, SIP trunking, mobility, contact centers, social apps, security and video, keynotes from industry leaders, and over 150 vendors represented, Enterprise […]

Market Leadership and Gartner’s Magic Quadrant for Unified Communications as a Service, North America

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It’s safe to say that the West team is thrilled that we have maintained our Leader’s Quadrant position in the just-released 2013 Gartner Magic Quadrant for UCaaS, North America. For us, it serves as confirmation and validation that our vision and ability to effectively execute it are compelling. The bar for inclusion among the elite […]

UCaaS Market to reach $7.62 Billion in Five Years; What’s Driving UC Adoption Now?

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I just saw a new study that reports that the global UCaaS market will continue on its growth tear, increasing from $2.5B in 2013 to over $7.6B in 2018.  Such a growth trajectory mirrors what we’re seeing in a number of communications technology sectors across the market – for both the enterprise and for consumers. […]

Execution of a Unified Communications Strategy Requires Partnership

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The successful deployment of a unified communications solution requires a true partnership.  An effective partnership leverages the expertise and knowledge of both parties, focused on a shared objective.  At West IP Communications, we have enjoyed a long history of client relationships based on trust and mutual respect.  Because the implementation of unified communications is becoming […]

Disruption, Doom and Disaster recovery for IT

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NASDAQ recently experienced a 3-hour disruption in trading due a network failure. If that doesn’t highlight the critical need for a disaster recovery plan, I’m not sure what would.  Can you imagine the organizational turmoil that resulted from this?  When NASDAQ isn’t trading, that results in millions of dollars of lost revenue.  Even if your […]

Best Practices in Migrating to Unified Communications

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Sometimes the difference between a successful Unified Communications deployment and a truly transformative change to the organization lies in the use of just a few best practices. At West IP Communications, we’ve had the privilege of accompanying many different organizations down this potentially daunting path toward a fully realized UC deployment. Here are three practices, […]