Customer Support

At West IP Communications, serving our clients is our top priority—that’s why we strive to make managing your communications hassle-free. Help is always four digits away from any of our phones, immediately connecting you to the resource you need most—the Network Operations Center (NOC).

To reach the NOC:

  • All Customers: Dial 5150 from any West IP Communications phone. You can also dial 502-315-5150 or call toll-free at 888-728-0950.

During normal business hours, the NOC is staffed with Cisco Certified Tier 2 and Infrastructure Engineers, who are ready to handle your emergency.