The Cisco Edition of Our Flagship Voice Solution
VoiceMaxx CE, based on the Cisco Hosted Collaboration Solution (HCS) platform, provides a combination of benefits that improve enterprise collaboration and efficiency. Hosted in West IP Communications’ datacenter, VoiceMaxx CE drives down costs over on-premise solutions and provides a highly flexible solution that supports various communication methods, integrates with other solutions, and can be customized for users based on their role and needs.
Key Benefits to VoiceMaxx CE
Improve Collaboration for Faster ResultsVoiceMaxx CE includes Cisco Jabber, which streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, desktop sharing, and conferencing capabilities into a single client. Find the right people, see if and how they are available through presence indicators, and collaborate using your preferred method.
Broaden Your Communications OptionsVoiceMaxx CE enables you to reach others through a variety of tools. Call or send a chat to a contact from Jabber, call the person on their desk phone, call from your desktop using the softphone with Cisco Jabber, call using a mobile device, and more. Mobility features allow you to chat and view status information from you hand held devices, and extend the corporate directory, voicemail and calling features for those who work outside the office.
Integrate with other SolutionsVoiceMaxx CE integrates with other solutions from Cisco and West IP Communications, including ControlMaxx, our enterprise contact center platform, allowing communication to be further streamlined across the organization.
Take Advantage of the CloudBecause VoiceMaxx CE is hosted by West IP Communications, it eliminates the need for on-premises equipment, maintenance and support. We manage the platform for you, saving time and money.
Customize Solutions per UserCollaboration tools should match the needs of each user. With VoiceMaxx CE, you can choose the package that works best based on organization roles and collaborative requirements. Whether it’s an on-the-go sales executive who needs a high level of accessibility, or a contact center agent needs only point to point communications, VoiceMaxx CE packages scale to meet your needs.
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