Since 2000, West IP Communications has focused on the needs of the enterprise, companies who have hundreds/thousands of employees in multiple geographic locations and who are typically faced with limited IT resources and budgets. To those companies we provide a full suite of IP communications solutions, delivered as hosted services and cloud based applications, which give access to the latest in IP communications technologies without the headaches of owning and operating their own communications infrastructure.

And one thing we are very proud of, our customer retention rate. Since 2000, more than 94% of the customers we have ever had are still our clients today. Read what some of them have to say about their experience with West.


  • Voice – Voice
  • Network – Network
  • ControlMaxx – ControlMaxx
  • Professional Services – Professional Services


St. Elizabeth’s Physicians

St. Elizabeth’s Physicians is a network nearly 100 doctor’s offices in the Greater Cincinnati Area.

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D+M Group

D+M Group is a global company delivering sound solutions to the consumer, professional and automotive markets.

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Capario Case Study

Santa Ana, California-based Capario is a 20+ year old medical claims clearinghouse that provides revenue cycle management solutions for medical providers.

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Cypress Insurance Case Study

The Cypress Insurance Group is a full service insurance agency providing auto insurance, homeowners and business insurance for residents of Broward, Palm Beach, and Dade counties in Florida.

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Namasco Case Study

Namasco, along with its subsidiary company Temtco Steel, are reliable partners to more than 8,000 metalworking businesses throughout the United States.

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Northwest Exterminating Case Study

Northwest Exterminating is an Atlanta–based full–service pest control company and a provider of the Green Pest Control Program and the Sentricon System to protect their clients’ homes and businesses.

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Prommis Solutions Case Study

Atlanta-based Prommis Solutions, LLC is the leading provider of technology-enabled solutions to the mortgage banking industry.

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Schumacher Homes Case Study

Schumacher Homes is a custom home builder with more than 20 design centers located in 14 states in the Midwest, South and mid-Atlantic regions.

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Travel Team Case Study

The Travel Team provides corporate and executive leisure travel services as well as meeting and event management for small businesses to Fortune 500 organizations.

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Signature Homes Case Study

Signature Homes has built more than 6,000 homes in more than 70 residential communities in the Sacramento and the San Francisco Bay regions.

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Central Technology Case Study

Central Technology Services (CTS), a subsidiary of Central Bancompany, which operates 13 community banks in the Midwest, wanted to improve access for traveling IT employees.

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First National Case Study

The First National Bank of Hutchinson is a community-owned bank that serves customers in southwest Kansas with five branch offices and 156 full-time equivalent employees.

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Friends University Case Study

Friends University is a Christian-based, liberal arts private university based in Wichita, Kansas.

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Thompson Coburn Case Study

Thompson Coburn is a full-service law firm with offices in Chicago, St. Louis, Southern Illinois and Washington, D.C.

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Methode Electronics Case Study

Methode is a manufacturer of custom-engineered and application–specific products and solutions including biometric identification, magnetic signature sensing and revolutionary solid–state touch–sensitive switches used in today’s appliances and automobiles.

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