What is Hosted VoIP?

Hosted VoIP (Voice over Internet Protocol) is another term for Hosted PBX. “Hosted” means the hardware and PBX functionality reside off-site or are housed separately from where the VoIP telephone service is being used.

Hosted VoIP solutions are quickly becoming the solution of choice for enterprise business phone systems.  Industry leader West IP Communications can help customize and implement the right hosted VoIP package to fit your evolving enterprise, beginning with a comprehensive hosted VoIP solution called VoiceMaxx.

What is VoiceMaxx?

It is a suite of cloud-based, on–demand hosted VoIP services, including full PBX functionality, advanced enterprise and personal call management tools, and leading edge Unified Communications (UC) features.

What can VoiceMaxx do for your Enterprise Business?

  • It can enable an enterprise to drive down costs – reducing both capital and operating expenses – while providing users with advanced features and IT administrators with an unrivaled degree of flexibility and control.
  • It is part of a larger suite of voice services designed to unite enterprises across distributed locations, keeping global teams connected.
  • It can be fully integrated with an existing IP or legacy TDM infrastructure where required (preserving investments already made in telephony infrastructure), thus providing a seamless enterprise-wide solution.
  • It provides the reliability and business continuity your enterprise is looking for, delivering 99.999% uptime.


Comprehensive Hosted VoIP solutions offered by industry leader West IP Communications:

VoiceMaxx – an end–to–end, hosted VoIP solution that delivers fully-managed voice services and on–demand applications without an on–site PBX.

Key Benefits include:

  • Increased efficiency, flexibility, and scalability
  • Fully-integrated mobility support
  • Complete control and manageability
  • Customizable service packages
  • Instant messaging and presence capabilities
  • Quality of Service-enabled
  • Application integration for Unified Communications

Mobile Connect – delivers a powerful set of features that combine the services of desktop handset service with a user’s mobile phone, allowing for single-number contact.

Key Benefits include:

  • Outbound calling features
  • Privacy of mobile number with corporate caller ID masking
  • Separate work and personal call records and access
  • Carry-over of compliance requirements and advanced VoiceMaxx features

MaxxConnect IP Trunking – simplifies the enterprise network architecture through voice and data convergence.

Key Benefits include:

  • Reduction in number of PRIs required, reducing cost and vendor complexity
  • Enhanced flexibility and scalability
  • Leveraging legacy equipment investments
  • Personalized service and responsiveness
  • Microsoft Lync 2010 certification

DRS (Disaster Recovery & Survivability) – a first-to-market solution that provides complete redundancy for SIP Trunking customers.

Key Benefits include:

  • Reduced costs and complexities through an integrated suite of cloud-based call control and unified communications tools
  • Seamless integration with MaxxConnect IP Trunking to provide business continuity in any situation
  • ControlMaxx and PSTN/SS7 call-routing infrastructure to provide complete DR package for SIP trunking customers
  • Web-based portal access
  • Synchronization with customer’s Active Directory

Many businesses are now using VoIP and unified communications on their own private networks. Telephony systems residing on private networks have better security and quality than those that operate strictly over the public Internet. With VoIP or unified communications on a private network, you can prioritize voice over other types of traffic on your network, to ensure the best possible audio quality.