What benefits can Unified Communications bring to your business?

Unified Communications (UC) is commonly defined as the integration of real-time enterprise communication services with non-real-time communication services like unified messaging (email, fax, integrated voicemail, and SMS).  These real-time services can include tools for:

  • Audio, video, and web conferencing
  • Desktop sharing
  • Instant messaging or chat
  • Mobility features
  • Presence
  • Voice over IP (VoIP),  and more

UC is the conglomeration of products that provide a consistent user-interface and experience across multiple devices and media-types.

Seeking integrated communications on one platform? Look no further.

Many enterprises today are looking for a scalable, on-demand, cloud-based Unified Communications system. At West IP Communications, we provide a platform capable of delivering a complete package of Unified Communications services and applications, with the capability of transforming how an enterprise works.

At West IP, we differentiate ourselves by offering cloud-based UC solutions that enable our customers to thrive. We utilize a hosted, cloud-based service infrastructure that scales to accommodate any changes within your business. We give you all the communications tools your enterprise needs to work efficiently and effectively – each one hosted and managed by us and delivered as a service over any MPLS network connection.

Why partner with West IP Communications?

We’re an industry leader…

  1. Our Platform: Throughout our 10 years of experience, we have developed a distributed, scalable, reliable, and disaster-proof Unified Communications application infrastructure.
  2. Our Applications: We offer enterprise Unified Communications applications that provide flexible and customizable operational solutions to transform your critical business environments.
  3. Our Management Tools: West provides a comprehensive tool set containing the ability to manage end-to-end business applications – with full visibility into application performance – from router and switch to network core.
  4. Our Service: Choosing West means you’ll possess a level of 24 x 7 x 365 service that exceeds the capabilities of others – and the expectations of the most demanding clients – with the reputation to back it up.

Powerful Unified Communications tools from West IP Communications:

  • VoiceMaxx  –
    • Transforms and reshapes the way enterprises use communications technology, using a suite of cloud-based, on-demand services that include:
      • Full PBX functionality for voice communications control
      • Advanced call management tools
      • Comprehensive Unified Communications features
      • Services that can be fully integrated with an existing IP or legacy TDM infrastructure
  • MaxxConnect
    • Enables a single solution backed with industry-leading business continuity tools, advanced call routing capabilities, and expert support.
    • Your company can deploy MaxxConnect over virtually any MPLS provider’s network in more than 8,000 rate centers.
  • ControlMaxx  –
    • Delivers a powerful set of tools that put your enterprise in total control of call routing across the enterprise.
    • As a cloud–based utility, with unlimited scale of users and call handling capacity, ControlMaxx provides administrators and agents the tools they need to ensure excellence in customer service.
  • Unified Meeting
    • Puts your company in complete control of scheduling, managing, and securing its meetings.
    • Best of all, it’s completely integrated with Reservationless-Plus audio conferencing, for an enhanced, seamless audio and web meeting experience.
  • Jabber
    • Cisco Jabber provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities for all desktop and mobile devices – making it easy to find and connect with contacts, and collaborate across numerous devices.
    • Helps to drive down communication costs while offering users advanced feature packages designed to enhance accessibility, mobility, and productivity.
  • Maxxis
    • Offers network solutions combining the very best network connections from Tier 1 carriers in your area for a redundant and reliable network solution.
    • Maxxis provides a comprehensive toolset that includes: intelligent application-based routing, sophisticated management applications, and unprecedented network performance in a single MPLS solution.
  • MaxxSecure
    • Guards networks against spam and viruses, intrusions, and inappropriate web content, as well as single points of failure.
    • MaxxSecure is a completely managed security solution optimized to protect your network from a variety of current and future threats.

Discover what Unified Communications solutions from West IP Communications can do to enhance and grow your business.

See if your business is ready for UC by checking out our article Top 10 Signs Your Enterprise is Ready for Unified Communications.

Contact Us today on our Sales Hotline855.544.0455