In no other industry is technology changing business processes like it is in Healthcare. On the communications front, Unified Communications delivered through a hosted or cloud-based platform is transforming the way different elements of the healthcare industry communicate with each other.
In the healthcare field, effective, timely communications is paramount. The increasing interconnectedness of physician’s offices, diagnostic centers, and hospitals has created the potential for continued, significant gains in the quality of care provided. But there are issues of security to be considered, as well as mobility, reliability, and service.
As the first provider of cloud-based hosted communication to the enterprise, West IP Communications has more than twelve years of experience helping healthcare companies close the communications gap and improve their flexibility, agility and execution.
Some of the benefits of hosted communications for healthcare companies include:
- Better quality of care: Enhancing communication drives better interaction between staff and patients and better collaboration among medical professionals.
- Improve business processes: Hosted communications allows healthcare companies to become more efficient and productive by transforming workflow and improving operational effectiveness.
- Deliver better customer service: From contact centers to face-to-face interaction, the healthcare field is built on serving people. Hosted communications applications can greatly improve the customer experience by giving healthcare companies better contact center processes, enabling mobility and making critical staff more accessible.
West IP Communications Makes the Difference
West IP Communications provides a comprehensive suite of hosted communications applications, refined to meet the demanding needs of the healthcare industry. Our solution roadmap begins with an innovative foundation – the MAXXIS Application Aware network and includes cloud–based network security combined with the VoiceMaxx unified communications solution. For healthcare companies, West IP Communications delivers a custom configurable portfolio of innovative tools that can transform the way your company communicates.